Admission Counselor (Outbound)
Service Agreement
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Commercial
🚀 About Us
At RevoU, we are transforming the state of higher education in Southeast Asia—and in doing so, we’re changing thousands of lives.
Since 2019, we’ve empowered thousands of students annually to start, switch, or advance their careers in the most in-demand fields, while helping hundreds of organizations upskill and reskill their workforce with the most effective training in data, digital, and technology.
We are building a better alternative to traditional higher education and corporate training—one that aligns seamlessly with the needs of students and employers in Indonesia’s dynamic digital economy.
Working alongside industry leaders, top companies, and learning scientists, we develop transformative programs designed to deliver the results today’s companies demand. We are relentless about our students’ success and obsessed with unlocking their full potential, regardless of their background.
If you’re looking to make a real impact by transforming education and empowering people to change their professional lives for the better, we might just have the role for you!
💡 About the Role
As an Admissions Counselor, you will be part of our Admissions Team which is one of the key components of our business. Through this role, you will have a direct impact on the overall growth and success of the company.
Reporting directly to the Admission Lead, you will be responsible in doing outbound reach out from our leads database and handling hundreds of student applications per batch. You will be the first and main point of contact for hundreds of potential applicants that you will be guiding throughout the entire admissions process.
More specifically, you will:
Enthusiastically and proactively reach out to a high volume of new outbound leads daily and guide them through the Admissions process
Respond to questions through various forms of communication including phone, WhatsApp & email
Provide prospective students with application status information, general information, application process information, and program-specific information.
Assist prospective students throughout the whole admissions and enrollment process
Master the use of internal systems and applications in order to become more efficient in your daily activities
✅ Requirements
In order to be successful in this role, we are looking for someone with:
High empathy and great communication skills: you will be spending most of your time talking to prospective students, understanding their worries and dreams while providing them with the most accurate information about how our program works and how it will benefit their careers. You might need to persuade some of them and cheer up some others that we won't be able to enroll.
Detail-oriented, organized, and process-driven: you love making sure processes are consistently followed and every detail is accurate. You are tireless in reminding others to make sure that all the T’s are crossed and the I’s are dotted. It bothers you if anything is out of place.
High energy & motivation: you have the determination to persevere through challenges and adversities and you are able to motivate yourself and people around you to hit our weekly and monthly targets
Growth mindset - willingness to learn and improve: unhappy with business as usual, you are constantly looking at new opportunities to improve the efficiency and effectiveness of your work and how things are done.
Passionate about education and our mission: we are building a culture of people obsessively passionate about our mission and the impact we can have on the lives of millions of people. Hiring people with the same degree of genuine drive makes everything much easier (and more fun).
Others:
Willing to work full-time from the office (onsite) in Jakarta
Previous experience in Telesales, Sales, Customer Success, and related positions
💖 Benefits
The third promise – you will feel proud about your work 🎉
We believe that finding a fulfilling career should be among the most important priorities in one's life and that today’s job market offers endless opportunities to change the lives of many, for the better. You will play a fundamental role in making this possible.
And nothing will beat the sense of accomplishment once you will see that happening. Especially once you see that happening at scale.
You can see the impact we had on some of our students by reading some of their reviews.
The second promise - a good place to work 😇
We are building a company that takes the growth of its employees on the same level as that of its students. It’s our mandate to make every one of our employees perform at the maximum of their capacity so that they can do here, at RevoU, the very best work of their lives. In practical terms:
Our first promise - the ride of a lifetime 🎢
You will be joining RevoU during a pivotal phase. While the past two years have brought significant challenges in the broader startup and Edtech market, they’ve pushed us to innovate even faster, expanding into new high growth areas, which will define the next 5 years of our market leading journey.
This is not a smooth-sailing ride—it’s an exciting, high-stakes startup phase where your work will directly influence our trajectory and indirectly shape the online higher education market at large.